The Pensions Service is currently testing a chatbot. The text version of the chatbot can answer your questions on the following subjects:
- the payment date of the pension; working during your retirement;
- working during your retirement;
- what you should do when a family member passes away;
- what you may be entitled to when a family member passes away;
- all certificates the Pensions Service sends;
- the combination of several pensions.
The answers provided by our chatbot are purely informative and have no legal value.
Do you have a specific question about your personal pension file?
This chatbot does not have access to your personal pension file and therefore cannot answer any specific questions about your personal pension. In that case, you can consult your online pension file on mypension.be or use our contact form.
