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Official information and services: belgium.be Belgian Federal Public Services

Privacy statement

Data controller

The data controller is the Federal Pension Service, which enjoys general jurisdiction for the statutory pension.

Safeguarding personal privacy is a priority for the Federal Pension Service.

Within the scope of its assignments, the Federal Pensions Service processes large quantities of personal details. The Federal Pensions Service commits itself to observe all applicable privacy legislation in the course of carrying out said assignments.

Joint controllers

In the context of personal data processing, there can be joint controllers. This means that two or more data controllers jointly determine the purposes and means of the processing (as laid down in Article 26 of the GDPR). In this context, an agreement has been drawn up between the parties to determine these aspects in detail and to inform the persons concerned correctly:

Why is your data processed?

Your data is used to carry out a number of assignments described on the Federal Pension Service website.

What is the legal basis?

The legal basis for using your details within the framework of the statutory pensions can be found on the Federal Pensions Service’s website.

Which categories of details are processed?

For both the statutory and the supplementary pensions, we process:

  • your personal details from the National Register and the BIS register: name, address, ...;
  • your contact details.

For the statutory pensions, we process:

  • your career details;
  • your pension entitlement details;
  • your pension payment details;
  • any details concerning other pension schemes.

What are our main sources of information?

  • Personal details:
    • National Register;
    • Crossroads Bank for Social Security.
  • Contact details:
    • through the Federal Pensions Service;
    • through the NISSE;
    • through mypension.be,
    • through mycareer.be.
  • Career details:
    • Sigedis (careers as employee and careers as established civil servant);
    • NISSE (self-employed worker careers and pensions).
  • Payment details (for statutory pensions only):
    • through the Federal Pensions Service;
    • through mypension.be,
    • through your bank.
  • Details concerning the management of the statutory pension entitlements: NIHDI, NEO, other public institutions such as the NISSE.
  • Details concerning other pension schemes: other domestic or foreign pension institutions.
  • Details concerning the supplementary pensions: the insurers, pension funds and organizers (enterprises).
  • Details concerning the investigation of the entitlements: other public institutions.

Who may we share your personal information with?

Your personal details will not be shared, unless on the basis of statutory or contractual obligations. In this case, they may be shared with the following:

  • Federal Public Service Finance: details required for taxes.
  • Financial institutions: (at your request, or with your consent) details required to pay your pension.
  • Other government institutions: details required to determine your entitlements in other schemes (e.g. Employment Support Allowance, unemployment benefits, ...).
  • Third parties you gave permission to retrieve these details, can receive these details;
  • Other third parties in possession of an explicit authorization from the Data Protection Authority or the Information Security Committee (such as bailiffs, judicial actors, ...) can also retrieve details;
  • Furthermore, the details are used for reporting and policy support research. This always concerns global, anonymous statistics and never identifiable personal details.

Will the details only be shared within the EU?

The details will mostly be shared with EU countries or countries of the European Economic Area. If your details are shared with other countries, we make sure that these countries offer enough guarantees when it comes to safeguarding personal privacy. In this last case, the details will only be sent to fulfil the statutory or contractual obligations of the FPS.

How long will your details be saved?

Your personal details are permanently saved from the start of your career or from the first account balance in the case of a supplementary pension.

They are used to determine your entitlement to a pension or Guaranteed Income for Elderly Persons, as well as the derived entitlements, such as a survivor's pension for your spouse.

What are your rights?

While carrying out its imposed tasks and assignments, the FPS observes the legislation. Within the boundaries of this legislation, you have the right to:

  • access your details;
  • request the deletion or correction of your details;
  • limit the processing of your details;
  • object to the processing of your details.

To this end, you can contact the data controller.

Can you withdraw your agreement?

You have the right to withdraw your agreement to process your details, insofar as the processing is based on your agreement as the basis for processing.

You should, however, also take into account that the FPS has to comply with statutory obligations to carry out its imposed tasks and assignments.

How to file a complaint

You have the right to lodge a complaint with the Data Protection Authority (DPA) if you suspect that the processing of your personal data is not in accordance with the applicable legislation.

Are you subject to automated decision-making, including profiling?

No

Automatically gathered (non)personal information

The FPS can gather anonymous or aggregated details of a (non)personal nature, such as:

  • the browser type or IP address;
  • the operating system you use;
  • the domain name of the website from which you came to www.sfpd.fgov.be;
  • ...

Contact details data controller

Ivo Tuytens
Data protection officer

Federal Pensions Service
Tour du Midi
Europaesplanade 1
1060 Brussels

info.nl@sfpd.fgov.be

Articles 13 and 14 of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR - General Data Protection Regulation)